Privacy Policy

 

Effective date: 01.12.2024

AKULA CAPITAL S.​ R.​ L.​ (hereinafter referred to as " Company ", " we ", " our ") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and protect information about users of the Platform Expaterra (hereinafter referred to as the " Platform "), as well as describes your rights and how to exercise them.

We process your personal data in accordance with the requirements of the General Data Protection Regulation ( GDPR ). You can find more detailed information about our personal data processing practices on our GDPR Privacy Policy page , where we describe in detail our obligations and your rights under the GDPR .

Company contact information:

Address: Romania, Ilfov, Pantelimon, st. Tineretului 61B, 077145
Email: info@akula.ro
Phone: +40 761 550 397

1. Information We Collect

1.1. Personal data provided by you:

Registration data: name, surname, e-mail, phone number, residential address.
Credentials: login, password and other information for accessing the Platform.
Payment information: data of payment cards or other means of payment. Please note: we do not store or process your payment details; all transactions are processed by the Stripe payment system , which acts as an independent data controller.
User Content: messages, comments, reviews and other content you post on the Platform.
Documents: copies of identity documents, in cases where it is necessary for the provision of services.

1.2. Information we collect automatically:

Technical data: IP address, device type, operating system, browser type, language settings.
Usage data: history of visits, viewed pages, time and date of access, clicks, time spent on pages.
Cookies and similar technologies: we use cookies and other tracking technologies to collect information about your interaction with the Platform and improve your experience.

1.3. Information from other sources:

Public sources: information from open sources that may be related to your activity on the Platform.
Partners: data from third parties with whom we cooperate (for example, social networks, if you choose to integrate your account).

2. How we use your information

2.1. To provide and support our services:

Registration and authentication: creating and managing your account.
Transaction processing: providing secure payment and order management through Stripe .
Provision of services: fulfilling our contractual obligations, including providing access to the content and functions of the Platform.
Customer support: responding to your inquiries, solving problems and improving service.

2.2. To personalize and improve your experience:

Personalization of content: tailoring recommendations, content and advertising to your interests.
Analysis and research: understanding how you use the Platform to improve products and services.
Development of new functions: testing and implementation of new features and services.

2.3. To communicate with you:

Marketing messages: informing about promotions, news and offers (with your consent).
Administrative messages: notifications about changes to our terms, policies or important updates to the Platform.
Surveys and reviews: inviting you to participate in surveys to improve our services.

2.4. To ensure security and legal compliance:

Security and fraud prevention: detection and prevention of fraudulent or illegal activities.
Compliance with legislation: compliance with legal obligations, court decisions or other legal processes.
Protection of rights: protect our rights, privacy, safety or property, as well as our users and others.

3. Disclosure of Your Information

3.1. Service providers and partners:

Stripe : all payment transactions are processed through the payment system Stripe , which acts as an independent data controller. You can read Stripe's privacy policy on their website.
Technical suppliers: companies that provide us with technical support, hosting, analytics and other services.
Advertising partners: in cases where we work with third parties to display advertisements or conduct marketing campaigns (with your consent).

3.2. Legal requirements and security:

Response to legal inquiries: we may disclose your information as required by law, court orders or official requests.
Protection of rights and safety: in cases where it is necessary to prevent fraud, protect our rights or the safety of users.

3.3. Corporate transactions:

Merger or acquisition: in the event of a merger, asset sale or bankruptcy, your information may be transferred to a third party as part of a corporate transaction.

4. International data transfer

We may transfer your information to countries outside the European Economic Area (EEA), where data protection standards may differ. In such cases, we provide appropriate safeguards, such as the use of standard contractual clauses approved by the European Commission.

5. Compliance with GDPR

We process your personal data in accordance with the requirements of the General Data Protection Regulation (GDPR). This means that we ensure the legality, transparency and fairness of data processing, as well as the protection of your rights as a data subject. For more detailed information on how we comply with the GDPR , please see our Personal data processing policy in accordance with the GDPR , where you will find detailed information about your rights and our obligations.

6. Your Rights and Choices

6.1. Access, correction and deletion rights:

Access: you have the right to know what personal data we hold about you.
Correction: you can request correction of inaccurate or incomplete data.
Removal: you have the right to request the deletion of your data if there are no legitimate grounds for their further processing.

6.2. Restrictions and objections to processing:

Processing restrictions: you can request to restrict the processing of your data in certain circumstances.
Denial: you have the right to object to the processing of your data for direct marketing purposes or on the basis of legitimate interests.

6.3. Data transfer:

You can request the transfer of your data to another service provider in a structured, machine-readable format.

6.4. Withdrawal of consent:

If the processing of your data is based on consent, you can withdraw it at any time without affecting the lawfulness of the processing before the withdrawal.

6.5. Filing a complaint:

You have the right to file a complaint with the data protection authority in your country if you believe that we have violated your rights.

To exercise your rights, contact us by email: info @ akula . ro .

7. Protection of your information

We implement various security measures to protect your personal data:

Technical measures: encryption, secure servers, HTTPS protocol .
Organizational measures: data access control, training of employees on confidentiality.
Regular monitoring: identifying and responding to potential security threats.

8. Data storage

We retain your personal data for as long as necessary to fulfill the purposes set out in this Policy or as required by law. Storage criteria include:

Duration of our relationship with you.
Legal obligations regarding data storage.
The presence of active requests or disputes.

9. Cookies and similar technologies

9.1. What are cookies:

Cookies are small text files that are stored on your device to collect standard Internet activity log information and information about visitor behavior.

9.2. How we use cookies:

Functional cookies : to ensure the operation of the Platform.
Analytical cookies : to understand and improve the functionality of the Platform.
Marketing cookies : to display relevant advertising (with your consent).

9.3. Cookies management :

You can manage cookie settings through your browser settings or by using our cookie management tool on the Platform.

10. Privacy of children

The platform is not intended for persons under the age of 16. We do not knowingly collect personal data from children without the consent of their parents or legal guardians. If we become aware that we have received personal data from a child without appropriate consent, we will take steps to delete such information.

11. Third-party services and content

The Platform may contain links to third-party websites or services. We are not responsible for the privacy policies of such third-party resources and recommend that you read their policies separately.

12. Changes to the Privacy Policy

We may periodically update this Privacy Policy. In the event of material changes, we will notify you by email or by posting a notice on the Platform. The date of the last update will be indicated at the beginning of the Policy.

13. Contact information

If you have questions, concerns, or inquiries about this Privacy Policy or our practices, please contact us:

Email: info@akula.ro
Address: România, Ilfov, Pantelimon, Str. Tineretului 61B, 077145
Phone: +40 761 550 397

We value your trust and are committed to protecting your privacy when using the Expaterra Platform. All our actions regarding the processing of personal data are carried out in accordance with the GDPR . You can find more detailed information on our GDPR Personal Data Processing Policy page .